Previous incidents
Operations Center is down
Resolved Jul 15 at 01:39pm AEST
Operations Center recovered.
1 previous update
Operations Center is down
Resolved Jul 12 at 02:48pm AEST
Operations Center recovered.
1 previous update
Operations Center is down
Resolved Jul 12 at 01:41am AEST
Operations Center recovered.
3 previous updates
Operations Center is down
Resolved Jul 02 at 03:35pm AEST
Operations Center recovered.
1 previous update
Authentication services not available
Resolved Jun 12 at 09:17pm AEST
All systems are now fully operational.
Root cause analysis
A new release was deployed to production this morning, but due to a misconfiguration in our deployment process one file was not properly deployed, disrupting certain system functions. Our health checks and smoke tests failed to pick up the issue on both our staging and production environments. To prevent this from happening in the future we are adding additional deployment checks to validate that specific system area.
1 previous update
Operations Center is down
Resolved Jun 10 at 09:58am AEST
Operations Center recovered.
3 previous updates