Previous incidents
Some services are down
Resolved Dec 30 at 03:16pm AEDT
We quickly identified the root cause of this issue and our operations team resolved it within 4 minutes of alert.
We will follow up with further investigation to prevent reoccurrence.
1 previous update
D4H Personnel & Training, D4H Equipment Management, D4H Incident Reporting, a...
Resolved Dec 06 at 02:27pm AEDT
D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting recovered.
1 previous update
D4H Personnel & Training, D4H Equipment Management, D4H Incident Reporting, a...
Resolved Nov 29 at 11:12am AEDT
D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting recovered.
1 previous update
D4H Personnel & Training, D4H Equipment Management, D4H Incident Reporting, a...
Resolved Nov 28 at 07:27pm AEDT
D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting recovered.
1 previous update
Custom field data missing from some CSV exports
Resolved Nov 25 at 02:18am AEDT
This issue was resolved shortly after identification. Custom fields data is exporting correctly again.
1 previous update
D4H Personnel & Training, D4H Equipment Management, D4H Incident Reporting, a...
Resolved Nov 01 at 01:25pm AEDT
D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting recovered.
1 previous update
Service slow down or unavailable for 6 minutes
Resolved Oct 28 at 08:47am AEDT
We detected a slow down or sometimes unavailability for some of our services on our Asia Pacific region this morning. This slow down lasted for a period of 6 minutes and service is now fully restored for all users.
Some users unable to sign-in
Resolved Oct 13 at 04:09am AEDT
A number of users (<175) were unable to sign-in or use some of our products for a period of 6 minutes today.
The error displayed was due to a new software release and was immediately resolved by on-call engineers. All users who reported the issue to our Help Desk have been replied to individually.