Some services are down
D4H Incident Management went down.
D4H Personnel & Training, D4H Equipment Management, D4H Incident Reporting, and 1 other service are down
D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting went down.
Custom field data missing from some CSV exports
Some custom field data is currently missing from CSV exports in Intelligence > Reports. The fields are blank instead of containing their value.
Intelligence > Reports
We expect to resolve this issue shortly.
Service slow down or unavailable for 6 minutes
We detected a slow down or sometimes unavailability for some of our services on our Asia Pacific region this morning. This slow down lasted for a period of 6 minutes and service is now fully restored for all users.
Some users unable to sign-in
A number of users (<175) were unable to sign-in or use some of our products for a period of 6 minutes today.
The error displayed was due to a new software release and was immediately resolved by on-call engineers. All users who reported the issue to our Help Desk have been replied to individually.
Downtime
Degraded
Resolved