Previous incidents
Difficulties exporting PDF of Audit Trail or Logs
Resolved Mar 29, 2023 at 6:46pm UTC
This issue has been resolved today, and Logs and Audit Trails are now exporting as normal. Please check and click re-run on any exports in the archived incidents list that ran during this period if the export was marked as failed. Our help desk is available on help@d4h.com
1 previous update
Operations Center is down
Resolved Mar 27, 2023 at 5:59am UTC
D4H Incident Management recovered.
3 previous updates
We are currently experiencing downtime
Resolved Mar 20, 2023 at 4:36pm UTC
We have resolved this issue. It was caused by an update which was put in to production at the time of incident which has now been reverted. Thank you for your patience.
1 previous update
Operations Center is down
Resolved Mar 17, 2023 at 6:36am UTC
D4H Incident Management recovered.
3 previous updates
Connectivity Difficulties For Some Users
Resolved Mar 17, 2023 at 3:48am UTC
This issue has been resolved and we continue to monitor for recurrences. Once a root cause has been identified by engineering teams, a solution will be put in place to prevent this from occurring again.
2 previous updates
Unable to save activity attendance
Resolved Mar 8, 2023 at 4:58pm UTC
Between 11:57 UTC to 15:51 UTC today, it was not possible to save new activity attendance within the Personnel & Training web app due to a misconfiguration. The issue was resolved automatically by our engineers (approximately 1 hour ago).
Thank you for your patience.