Previous incidents
Difficulties exporting PDF of Audit Trail or Logs
Resolved Mar 30 at 05:46am AEDT
This issue has been resolved today, and Logs and Audit Trails are now exporting as normal. Please check and click re-run on any exports in the archived incidents list that ran during this period if the export was marked as failed. Our help desk is available on help@d4h.com
1 previous update
D4H Incident Management is down
Resolved Mar 27 at 04:59pm AEDT
D4H Incident Management recovered.
3 previous updates
We are currently experiencing downtime
Resolved Mar 21 at 03:36am AEDT
We have resolved this issue. It was caused by an update which was put in to production at the time of incident which has now been reverted. Thank you for your patience.
1 previous update
D4H Incident Management is down
Resolved Mar 17 at 05:36pm AEDT
D4H Incident Management recovered.
3 previous updates
Connectivity Difficulties For Some Users
Resolved Mar 17 at 02:48pm AEDT
This issue has been resolved and we continue to monitor for recurrences. Once a root cause has been identified by engineering teams, a solution will be put in place to prevent this from occurring again.
2 previous updates
Unable to save activity attendance
Resolved Mar 09 at 03:58am AEDT
Between 11:57 UTC to 15:51 UTC today, it was not possible to save new activity attendance within the Personnel & Training web app due to a misconfiguration. The issue was resolved automatically by our engineers (approximately 1 hour ago).
Thank you for your patience.